Missing one document can delay your PSG application. Here’s your complete checklist.
Mandatory Documents (All Applications)
Contact Information
- Main contact person detailsNot completed
- Letter of Offer addressee (CEO/Managing Director as per ACRA, or authorized shareholder/director)Not completed
Financial Documents
- Company's Financial Statements for the past 3 years (audited statements OR signed management accounts)Not completed
- Includes profit & loss statement and balance sheetNot completed
- Authorized signatory with name and designationNot completed
Vendor Quotation
- Quotation from approved vendor addressed to ACRA-registered company nameNot completed
- Detailed scope of services and cost breakdownNot completed
- For IT Solutions: Items and costs match Annex 3 exactly, issued by pre-approved vendorNot completed
- For Equipment: Product brochure and technical specifications includedNot completed
Project Information
- Business impact description (overall impact and expected productivity gains)Not completed
Corporate Group Documents (if applicable)
- Ultimate corporate group financial statements (past 3 years)Not completed
- ACRA bizfile of holding companies and/or subsidiariesNot completed
- Corporate group structure diagramNot completed
- Complete SGX Shareholder report (if SGX-listed parent)Not completed
Conditional Documents
- Non-ACRA deployment: Tenancy agreement OR utility bills as proof of locationNot completed
Pre-Application Verification
- NO payment or deposit made to vendorNot completed
- Quotation addressed to exact ACRA company nameNot completed
- Quotation from pre-approved vendor (IT solutions)Not completed
- Quotation matches Annex 3 (IT solutions)Not completed
- Financial statements cover correct yearsNot completed
- All signatures present where requiredNot completed
- Business impact description completedNot completed
Newly incorporated (< 1 year)? Submit to-date unaudited financial statement or management accounts endorsed by shareholder/director.
Claims Documents (After Project Completion)
All Claims
- Invoice for approved solution/equipment (addressed to ACRA-registered company name, billed by approved vendor)Not completed
- Payment documents showing grant applicant name (payer), vendor name (payee), payment date, amount, and approval statusNot completed
IT Solutions Claims
- Usage report showing IT solution used for at least 1 monthNot completed
- Photo of software license number (clear, readable, declared in PSG claim form)Not completed
Equipment Claims
- Photo of equipment serial number (clear, readable, declared in PSG claim form)Not completed
Claims Timing
You can only submit claims when:
- Solution is purchased/subscribed as approved
- Deployed and installed for at least 30 days
- Paid in full to vendor
- Claim due date not passed (check Letter of Offer)
Common Document Mistakes
Quotation Issues
Wrong company name: Vendor uses trading name instead of ACRA-registered name. → Fix: Provide vendor your exact ACRA bizfile name.
Doesn’t match Annex 3: Items or pricing differ from PSG package. → Fix: Request “PSG-compliant quotation” referencing Annex 3.
Admin fees included: Delivery/installation bundled with purchase. → Fix: Ask vendor to separate purchase cost from admin fees.
Claims Issues
Too early: Claiming before 30 days of deployment. → Fix: Wait for minimum deployment period.
Missing license/serial: No photo or unclear image. → Fix: Take clear, readable photo before claiming.
Wrong payer on payment proof: Payment from personal account or different company. → Fix: Pay from company account matching applicant.
Disbursement Setup
Before or during claims, set up one of:
PayNow Corporate (Preferred)
- Within 14 working days after approval
- Register with your bank using UEN
GIRO
- Up to 8 weeks after approval
- Submit details via FormSG
Important: Without PayNow or GIRO setup, disbursement cannot be made.
Processing Timeline
- Application processing: 6 weeks (fastest of all EnterpriseSG grants)
- Claims disbursement: 14 working days (PayNow) to 8 weeks (GIRO)
Related Guides
-
PSG Annex 3 Explained — understand Total Cost vs Qualifying Cost
-
Grant Pitfalls Guide — common mistakes to avoid
-
Singapore Grants Glossary — key terms and definitions
-
Corppass Setup Guide — how to set up BGP access
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